Order Status?



Apologies if this is raised in the wrong section but I have tried contacting your store via the contac form and have had no reply.

I have palced an order 13413 on the 22nd of October.

The order shows as shipped on the 26th October. Unfortunatly, almost a month later it has still not arrived?!

I had placed a second order on the 27th, much smaller order this one and it has arrived today.

How can an order shipped later then the first one, arrive before?

Anything you can check on order 13413 as this is taking a huge amount of time.


Thank you for the consideration.


Best Regards,